Bill from completed work
If you invoice from memory, you will miss add-ons or bill a cancelled visit. The job record should be the source.
Send a proper invoice
Customers take branded invoices more seriously than a WhatsApp total. Include the job date and service in MYR.
Record payment status
Paid, partial or outstanding. CleanMoo stores payment records; it does not take the card payment for you.
Follow outstanding balances weekly
A short weekly list of unpaid invoices is enough. Waiting 60 days trains customers to delay.